7 Best Jewellery Store POS Systems in Australia (2026 Guide)

This guide looks at seven POS systems used by jewellery stores in Australia in 2026: POSApt, Lightspeed Retail, The Edge POS, Retail Express, Shopify POS, Square for Retail, and Hike POS. Each system is reviewed based on how it supports real jewellery store operations, including inventory control, product variations, customer records, and everyday counter work.

Jewellery stores have very different needs from standard retail shops. Items are high value, quantities are low, and many sales involve services such as repairs, resizing, custom orders, deposits, and later pickups. A POS system for a jewellery store is not just a cash register. It becomes the centre of inventory control, customer records, job tracking, and daily workflow at the counter.

Choosing the right POS system can help prevent stock mistakes, reduce admin stress, and improve customer trust. Choosing the wrong one can lead to confusion, lost items, and time spent fixing problems that should never happen in the first place.

What do stores need from a jewellery store POS system

Before looking at individual systems, it helps to understand what actually matters in a jewellery environment. Many POS systems are designed for clothing or general retail, and jewellery stores often discover gaps after they go live.

High-value inventory control

Jewellery stock is expensive and sensitive. A POS system must make it easy to:

• Know exactly what is in stock
• Track when items arrive, sell, return, or move between locations
• Reduce the risk of missing or duplicated stock records

Even small mistakes can be costly.

Clear handling of product variations

Jewellery products often look similar but are not the same. Rings can vary by size, metal, stone, or setting. Earrings may differ slightly in finish or stone quality. The best jewellery POS system needs to manage variations clearly so staff do not select the wrong item or sell something that is not available.

Repairs, resizing, and custom work

Most jewellery stores also have service counters. Customers bring in items for resizing, repairs, cleaning, or custom redesigns. A good POS system for a jewellery business should help record:

• Customer details
• Item descriptions
• Job notes
• Deposits and balances
• Pickup status

Without them, stores often fall back on notebooks or spreadsheets, which increases risk.

Deposits, lay-by, and partial payments

Jewellery purchases often involve deposits or staged payments. Engagement rings, custom pieces, and special orders rarely involve a single full payment upfront. The POS system must handle partial payments clearly so staff and customers always know what has been paid and what is outstanding.

Customer history and trust

Jewellery purchases are emotional and personal. Being able to see what a customer bought previously, when they visited, and any past services helps build trust and improve service quality.

7 Best POS Systems for Jewellery Stores in Australia

1) POSApt

POSApt is a practical POS system used by many Australian retailers who want a straightforward and cost-conscious solution. It runs on Android devices and focuses on everyday retail needs without unnecessary complexity.

How POSApt fits jewellery stores

POSApt works well for jewellery stores that want a simple and reliable POS for daily selling. It supports:

• Sales processing
• Inventory management
• Staff access control
• Sales reporting

For stores that mainly sell finished jewellery items and want a clean checkout experience, POSApt can be a comfortable fit.

Strengths in daily operations

One of POSApt’s main strengths is ease of use. Staff can learn the system quickly, which is important in small teams or family-run stores. The interface is designed to reduce extra steps during checkout, helping staff focus on customers rather than screens.

POSApt can also suit stores that want to keep ongoing costs under control, especially when compared with larger enterprise systems.

Things to review before choosing

Jewellery businesses that rely heavily on repairs, custom jobs, or very detailed item tracking should confirm how these workflows are handled during a demo. As with many general retail POS systems, advanced jewellery-specific processes may require additional setup or careful stock structure.

Best suited for:

Small to mid-size jewellery stores that want a simple, affordable POS for everyday retail operations.

Learn more: POSApt for Jewellery Stores

2) Lightspeed Retail

Lightspeed Retail is widely used by inventory-focused retailers and is often considered by jewellery stores with larger catalogues or higher stock complexity.

Why jewellery stores choose Lightspeed

Lightspeed is known for strong inventory tools. It is well-suited to stores that need:

• Detailed product structures
• Clear handling of variations
• Strong reporting and stock visibility

For jewellery stores with many SKUs, collections, or multiple locations, Lightspeed can provide better control than simpler systems.

Inventory and variation management

Lightspeed allows stores to organise products in a structured way. This helps manage:

• Ring sizes and metal options
• Different versions of the same design
• Stock visibility across locations

This structure can reduce mistakes during sales and stock counts.

Setup and learning curve

Lightspeed usually requires more time to set up properly. Product data needs to be organised carefully from the start. For some stores, this is a worthwhile investment. For others, it may feel heavier than needed.

Best suited for:

Jewellery stores with large inventories, multiple staff, or plans to grow across locations.

3) The Edge POS

The Edge POS is built specifically for jewellery retailers and is often used by traditional jewellers and workshop-based businesses.

Designed for jewellery workflows

Unlike general retail POS systems, The Edge is designed around how jewellery stores actually operate. This includes:

• Repair and job intake
• Lay-by and special orders
• Deposits and pickups
• Customer service records

For stores where services are as important as sales, this focus can make daily operations smoother.

Repairs and custom jobs

The Edge allows staff to record detailed information when items are brought in for work. This reduces reliance on paper job cards and helps keep all information in one place.

When The Edge makes the most sense

The Edge is especially useful for stores with:

• On-site workshops
• High repair volumes
• Custom jewellery work
• Traditional jewellery retail models

Best suited for:

Service-heavy jewellery businesses where repairs and custom work are a major part of daily trade.

4) Retail Express

Retail Express is an omnichannel retail platform aimed at businesses with more complex operations, including online sales and multiple locations.

How Retail Express fits jewellery retail

Retail Express is often used by larger retailers that need:

• Centralised inventory control
• Integration between online and in-store sales
• Detailed reporting across channels

For jewellery stores operating both physical shops and ecommerce websites, this can help keep stock aligned.

Operational focus

Retail Express is built for operational efficiency. It supports purchasing, fulfilment, and inventory visibility across channels, which can reduce manual work for growing businesses.

When it may be too much

For a single-store jeweller focused mainly on in-store sales and services, Retail Express may be more system than necessary.

Best suited for:

Growing jewellery retailers with online sales, multiple stores, or warehouse operations.

5) Shopify POS

Shopify POS is commonly used by retailers who already run their website on Shopify or plan to expand online sales.

Strengths for jewellery stores

Shopify POS allows jewellery stores to:

• Manage online and in-store inventory together
• View customer data across channels
• Support click-and-collect and online fulfilment

For stores selling jewellery online, this integration can reduce double handling.

Considerations for service-based stores

Jewellery stores that rely heavily on repairs or custom jobs may need additional processes or apps to manage those workflows within Shopify.

Cost structure

While Shopify POS can be efficient, costs can increase as features, apps, and additional users are added.

Best suited for:

Jewellery stores with a strong online presence or plans to grow ecommerce sales.

6) Square for Retail

Square for Retail is popular with small businesses because of its simplicity and quick setup.

Why jewellery stores choose Square

Square appeals to jewellery stores that want:

• Fast onboarding
• Minimal training for staff
• Clean and modern interface
• Simple product variations

It works well for boutiques, pop-up stores, and smaller operations.

Limitations to keep in mind

Square is best for straightforward selling. Jewellery stores with complex repair workflows or detailed item tracking may need workarounds or additional tools.

Best suited for:

This jewellery store pos system is best for Small stores that prioritise simplicity and speed.

7) Hike POS

Hike POS is an all-in-one retail system often chosen by businesses managing multiple locations or planning to expand.

Features relevant to jewellery stores

Hike supports:

• Multi-store inventory management
• Stock transfers between locations
• Lay-by and partial payments
• Centralised reporting

These features can help growing jewellery businesses maintain control as they expand.

Jewellery-specific considerations

As with other general retail systems, stores should review how Hike handles repairs and custom work to ensure it matches their workflow.

Best suited for:

Jewellery retailers planning multi-store growth or needing strong inventory visibility.

Best Jewellery POS system pricing overview (Australia)

How to choose the right POS system for a jewellery store

Choosing the best POS system for a jewellery store is not about finding the system with the most features. It is about finding one that fits how your store actually operates each day. Jewellery retail combines high-value stock, detailed product information, and customer services, so small weaknesses in a POS system tend to show up quickly.

The best way to choose is to work through a few practical questions and test how each system handles them.

Start with your day-to-day workflow

Before looking at software, look at how your store runs. Some jewellery businesses mainly sell ready-made pieces, while others handle a steady flow of repairs, resizing, and custom work. Some sales are completed in one visit, while others involve deposits and later pickups.

A POS system that works well in a simple retail environment may struggle in a service-heavy jewellery store. Understanding your own workflow makes it much easier to narrow your options.

Decide whether your business is sales-focused or service-focused

This distinction matters more than most people expect.

Sales-focused jewellery stores usually benefit from a POS that is fast, clean, and easy for staff to use at the counter. Service-focused stores, on the other hand, need stronger tools for recording jobs, tracking deposits, and managing customer notes over time.

There is no right or wrong model, but choosing a system that matches your business style will save time and reduce frustration.

Look beyond basic inventory counts

Most jewellery POS systems say they manage inventory, but jewellery stores need more than a simple “in stock” number. High-value items require accuracy and clarity. You should be able to see what you have, where it came from, and what has happened to it.

If inventory feels unclear or awkward during a demo, it will only feel worse during busy periods or stocktakes.

Check how product variations are handled

Rings, bracelets, and other jewellery often come in multiple sizes and materials. A good POS system should make these variations clear and easy to select, reducing the risk of selling the wrong item.

Ask to see real examples during a demo. Systems that handle variations well tend to feel organised and logical, while weaker systems often feel clunky at this point.

Review how repairs and custom work are recorded

If your store offers repairs or custom services, this area deserves close attention. The jewellery POS should allow staff to record item details, job notes, deposits, and pickup status clearly.

If the system does not support this well, staff often rely on paper notes or separate spreadsheets, which increases the risk of mistakes.

Make sure deposits and partial payments are easy to follow

Jewellery purchases often involve more than one payment. A jewellery POS system should clearly show what has been paid and what is still outstanding, both for staff and customers.

During a demo, ask to see a deposit sale from start to finish. This is one of the easiest ways to spot whether a system is practical or confusing.

Think about staff experience

A jewellery store POS is used by people, not just managers. If the system is difficult to learn or slow to use, it affects customer service.

Consider how quickly a new or casual staff member could become confident using the system. A calm, clear interface usually matters more than advanced features.

Consider future growth, but stay realistic

It is sensible to think about where your business is heading, but buying a system far more complex than you need can slow you down.

If expansion, online sales, or additional locations are planned in the near future, choose a system that can grow with you. If those plans are uncertain, focus on what you need right now.

Ask about support and long-term costs

Support quality often becomes important after the system is live. Make sure help is available when you need it and that support understands Australian retail conditions.

Also look beyond the starting price. Ongoing costs for extra users, locations, or features can change the total cost over time.

Use demos to test real situations

When you book demos, use real examples from your store rather than generic scenarios. Ask the provider to show how they would handle a typical ring sale, a repair intake, or a deposit with later pickup.

The system that handles these smoothly is usually the best fit.

Final thoughts

A jewellery POS system should support how your business actually works, not force you to change everything to fit the software.

• POSApt suits stores that value simplicity and controlled costs
• Lightspeed Retail suits inventory-heavy operations
• The Edge POS suits service-driven jewellers
• Retail Express suits larger omnichannel businesses
• Shopify POS suits online-focused retailers
• Square for Retail suits simple retail environments
• Hike POS suits growing multi-store businesses

The best jewellery system is the one that reduces daily stress, protects your stock, and helps staff serve customers confidently.

Frequently Asked Questions (FAQ)

What is the best POS system for jewellery stores in Australia?

There is no single POS system that is best for every jewellery store in Australia. The right system depends on how your business operates. Stores focused mainly on selling ready-made jewellery often prefer simple and easy-to-use POS systems, while service-heavy jewellers usually need stronger tools for repairs, resizing, deposits, and custom jobs. The best POS system is the one that matches your daily workflow and reduces mistakes at the counter.

Can POS systems manage jewellery product variations like ring sizes and metals?

Yes, but not all POS systems handle variations equally well. Jewellery products often have small but important differences, such as ring size, metal type, or stone setting. A good POS system should clearly show these variations so staff can select the correct item and avoid selling something that is not in stock.

Do jewellery POS systems support deposits and lay-by payments?

Most POS systems used by jewellery stores support deposits and partial payments, but the way they handle them can differ. A good system should clearly show how much has been paid and what is still outstanding. During a demo, it is worth testing a full deposit and pickup process to make sure it is easy for staff to follow.

Is cloud-based POS software safe for jewellery stores?

Cloud-based POS systems are commonly used by jewellery stores in Australia and can be safe when properly managed. They allow access to sales and inventory data from anywhere and usually include automatic backups. Store owners should still check security settings, user permissions, and support arrangements before choosing a system.

How much does a jewellery store POS system cost in Australia?

Jewellery POS system pricing in Australia varies depending on features, store size, and the number of locations. Some systems offer lower monthly fees for simple retail setups, while others use custom or higher-tier pricing for advanced inventory, repairs, or multi-store operations. It is important to consider ongoing costs, not just the starting price.

What should jewellers test during a POS system demo?

During a demo, jewellers should test real situations from their store. This includes selling a ring with variations, taking in a repair, processing a deposit, and completing a later pickup. Watching how easily staff can complete these tasks often reveals whether the system is suitable or frustrating in daily use.