POSApt Hospitality POS
Hospitality POS Features
Modern hospitality businesses need more than a simple point of sale system. From customer ordering and kitchen operations to inventory control, staff management and business reporting, POSApt brings every part of your operation together in a single platform.
Ordering & Customer Experience
Online Ordering Integration
Allow customers to place orders directly from your website without relying on third-party marketplaces. Orders flow straight into the POS system, reducing manual entry and mistakes. Manage pickup, delivery and dine-in ordering from a single system. Keep more of your revenue by encouraging direct orders.
QR Ordering Integration
Customers can scan a QR code and order from their table using their phone. Orders are sent directly to the POS and kitchen without staff intervention. This helps reduce waiting times and improves service speed. Ideal for busy cafés, restaurants and bars.
Kiosk Integration
Give customers the option to place their own orders through a self-service kiosk. Reduce queues during peak periods and improve order accuracy. Customers can browse the menu at their own pace. Kiosks can also help increase average order value through upselling.
Separate Order App
Provide staff with a dedicated ordering application for table service or mobile ordering. Take orders directly from the floor and send them instantly to the POS and kitchen. Reduce walking time and improve service efficiency. Help staff serve more customers during busy periods.
Easy Order Modification
Update orders quickly after they have been placed. Add, remove or adjust items without starting a new order. Ensure changes are communicated immediately to the kitchen. Improve customer service and order accuracy.
Split Payments
Allow customers to split bills across multiple payment methods. Accept combinations of cash, card, gift cards and loyalty credits. Simplify group payments and shared bills. Improve convenience for customers.
Multiple Payment Methods
Accept payments by bank transfer, gift cards, loyalty credits, cash and card machines through a single system. Provide customers with flexibility during checkout. Process transactions efficiently regardless of payment type. Improve convenience and service speed.
Floor Plan for Dine In
Create a digital layout of your dining area within the POS. Manage tables, seating arrangements and reservations more efficiently. Quickly view table availability during service. Improve workflow for front-of-house staff.
Kitchen & Service Management
KDS Integration
Replace paper dockets with a digital Kitchen Display System. Orders appear instantly on kitchen screens, helping staff stay organised during busy periods. Improve communication between front-of-house and kitchen teams. Reduce missed items and order errors.
Quick Notes for Kitchen Staff
Add custom notes to orders for special requests or dietary requirements. Ensure important information reaches kitchen staff clearly. Reduce misunderstandings and mistakes. Improve communication between teams.
Multiple Printer & Docket Grouping
Send different order items to specific printers automatically. Route kitchen, bar and service orders to the correct stations. Improve workflow and reduce confusion. Ensure staff receive the information they need.
Separate Takeaway, Dine In & Delivery Menus
Create different menus for different ordering channels. Control pricing, availability and product visibility independently. Tailor menus to suit each service type. Improve menu management flexibility.
Inventory & Purchasing
Inventory Management
Track stock levels in real time as products are sold. Monitor ingredient usage and receive better visibility into inventory movement. Reduce waste and prevent unexpected shortages. Keep stock information accurate across all locations.
Stock Out Alert
Receive alerts when products or ingredients reach low stock levels. Prevent customers from ordering unavailable items. Help staff take action before shortages affect service. Improve inventory control and purchasing decisions.
Supplier Management
Store supplier information and purchasing records in one place. Monitor ordering history and manage stock replenishment more efficiently. Improve communication with suppliers. Maintain better control over purchasing processes.
Customer Loyalty & Marketing
Gift Cards, Vouchers & Loyalty App
Reward repeat customers with points, vouchers and membership benefits. Create digital or physical gift cards that can be redeemed across your business. Encourage customer retention and increase repeat visits. Manage all loyalty activity directly within the POS.
Customer Database
Build a database of customer information and purchasing history. Gain better insight into customer preferences and behaviour. Create targeted marketing campaigns and promotions. Strengthen customer relationships over time.
Customer SMS & Email Alerts
Automatically send order updates, promotions and important notifications. Keep customers informed throughout the ordering process. Reduce the need for manual communication. Improve the overall customer experience.
Digital Signage Integration
Display menus, promotions and announcements on digital screens. Update content quickly without printing new materials. Highlight specials and featured products throughout the day. Create a more modern customer experience.
Payments & Accounting
Payment Integration
Connect your EFTPOS terminal directly with the POS system. Payment amounts are sent automatically to the terminal, reducing manual entry errors. Process transactions faster and improve checkout efficiency. Support a range of payment providers and methods.
Card Surcharges
Automatically apply card surcharges when required. Configure surcharge rates to suit your business needs. Ensure pricing remains transparent and compliant. Reduce manual calculations at checkout.
Cash In / Cash Out
Record cash movements directly within the POS. Track petty cash, float adjustments and other cash transactions. Improve accountability and reporting accuracy. Maintain better control over cash handling.
End of Day Printing
Generate end-of-day summaries with a single click. Review sales, payments and operational performance quickly. Simplify reconciliation and closing procedures. Save time on daily reporting tasks.
Xero Integration
Automatically send sales information from the POS to Xero. Reduce manual bookkeeping and minimise data entry. Keep financial records organised and up to date. Save time on daily administration tasks.
Staff Management
Employee Management
Manage staff profiles, roles and activity from a central system. Track sales performance and monitor staff responsibilities. Assign permissions based on job roles. Maintain better control over business operations.
Employee Scheduling
Create and manage staff rosters directly within the system. Allocate shifts based on business requirements and availability. Reduce scheduling conflicts and manual paperwork. Keep staff informed of upcoming shifts.
Clock In / Clock Out
Allow employees to record their working hours through the POS. Track attendance accurately and reduce manual timesheets. Monitor labour costs more effectively. Simplify payroll preparation.
User Access & Permissions
Control which parts of the system employees can access. Assign permissions based on roles and responsibilities. Protect sensitive business information from unauthorised changes. Improve security and accountability.
Multiple Language Support
Operate the POS in different languages to suit your team. Improve usability for multilingual staff environments. Reduce training difficulties and communication issues. Create a more accessible workplace.
Reporting & Business Intelligence
Advanced Reporting
Access detailed reports on sales, products, staff performance and business trends. Identify top-selling items and areas for improvement. Generate reports quickly without manual calculations. Make more informed business decisions with accurate data.
Live Reporting
View business performance in real time from any location. Monitor sales, transactions and operational activity as it happens. React quickly to changing business conditions. Stay informed throughout the day.
Delivery & Integrations
Uber Direct Integration
Connect directly with Uber Direct for local delivery services. Arrange deliveries without relying on traditional food delivery marketplaces. Manage orders and deliveries from one platform. Expand delivery capabilities while maintaining customer ownership.
Hardware & Platform
Dual Screen Android Hardware
Use customer-facing and staff-facing screens simultaneously. Improve checkout efficiency and customer engagement. Display order information and promotions on the customer screen. Create a more professional point-of-sale experience.
Support & Reliability
24/7 Customer Support
Access assistance whenever you need help with your POS system. Get support for technical issues, troubleshooting and operational questions. Minimise downtime and keep your business running smoothly. Speak with experienced support staff when it matters most.