How Old Durbar runs two Melbourne restaurants on one POSApt platform

Old Durbar is a Nepalese and Indian restaurant group with venues across Melbourne— serving dine-in, takeaway, catering, and function guests with modern interpretations of traditional Nepalese and Indian dishes. POSApt implemented its point-of-sale system across its two locations, arranged a more competitive per-transaction merchant fee for the group’s card payments, and rolled out its online ordering platform to each venue.

One POS platform, two venues

Before working with POSApt, Old Durbar’s two restaurants each carried their own POS setup and payment arrangements, making it harder to keep operations consistent as the group grew. POSApt implemented its restaurant POS system across Brunswick and Nunawading, giving Old Durbar one platform for orders, payments, and reporting across every venue instead of two separate systems to manage.

Staff can move between locations without retraining on a different till, and management gets a single, consistent view of how each venue is trading rather than reconciling separate systems site by site.

A more competitive merchant fee, across every transaction

Alongside the POS rollout, POSApt put Old Durbar on a more competitive per-transaction merchant fee for card payments. With two busy venues processing a high volume of transactions, a lower cost per transaction adds up meaningfully over time — money that would otherwise go to payment processing instead stays in the business.

Because the rate applies consistently across all two locations, Old Durbar didn’t need to negotiate payment terms separately for each site.

Smoother day-to-day operations

Running two venues on a single platform has changed the day-to-day rhythm of the business:

• One system for orders, payments, and reporting, instead of juggling different tools at each venue.
• Staff can work across locations without learning a new POS each time.
• Management has a consistent, group-wide view of trading performance rather than piecing it together from separate systems.
• Fewer point-of-sale issues and less admin overhead at each site, freeing up time for service.

Online ordering, connected at every location

POSApt also implemented its online ordering platform across all two Old Durbar locations, connected directly into the same POS used in-venue. Orders placed online flow straight through to each kitchen without manual re-entry, and each venue has its own branded ordering page.

Having a direct, POSApt-powered ordering channel at every location has helped Old Durbar grow online sales at each site, giving the business more control over its own online ordering experience rather than relying solely on third-party marketplaces.

What the owner has to say

“Having the same POS running across two of our restaurants has made a real difference. Everything is consistent, our team can work across locations without extra training, and the reporting gives us a clear picture of how each venue is performing. The lower transaction fee has made a genuine difference to our costs, and connecting online ordering into POSApt has helped us grow direct sales at every site. It’s been a strong partnership as we’ve grown from one restaurant to two.”

Looking ahead

With a consistent POS and payments foundation across Brunswick and Nunawading, and an online ordering channel that’s driving direct sales at every venue, Old Durbar is well placed to keep growing — without adding complexity for the team running each restaurant day to day.

POSApt provides POS, payments, and online ordering for hospitality venues.